FAQ

All bookings other than weddings (which are full day bookings) are based on one-hour timeslots. Should the booking exceed the one hour for an uncontrollable reason, the additional time will be billed.

Additionally, transport fees will be billed for depending on the location of the appointment.

Your deposit is made to ensure your intent of attending the workshop. Two weeks prior to the Exclusive Workshop or 24 hours prior to the Group and One on One booking, we will send through a confirmation email to process the balance payment of the workshop on your card used previously for the deposit payment.

Should you like to cancel your booking, this is no problem. Login to your profile, click on the relevant booking and cancel.

Should you cancel within 2 weeks of your Exclusive Workshop or before 24 hours of your One on One or Group Workshop booking, a full refund will be given. However, should you not cancel before the given timeframes, the deposit will be non-refundable as a cancellation fee.

Two weeks prior to the workshop, we will send a confirmation email to process the balance payment on your card used previously for the deposit payment. Should you no be longer available for the workshop, you may login to your profile and cancel your booking.